Barrio EnergyGrid

Help

Account

How do I sign in?

Go to Sign in, enter your email and type the 6 digit code we send. There is no password. The code expires in 15 minutes.

I did not get the code.

Check spam, wait a minute, then request another. You can request up to 5 codes an hour. Still nothing: email ivan@barrioenergy.com.

I lost my API key.

Sign in, open Account and press "Make a new key". Keys are stored only as hashes, so we cannot show an old one again. The old key stops working.

How do I delete my account?

Cancel Pro first if you have it, then email ivan@barrioenergy.com from the account email and we delete your data.

Billing

How do I cancel Pro?

Sign in, open Account, press "Manage billing or cancel", then Cancel plan in Stripe. Pro stays on until the end of the month you paid for. After that your key keeps working at free limits and the map locks. No more charges.

How do I update my card or get an invoice?

Same button: "Manage billing or cancel" on the Account page opens Stripe with your card, invoices and billing email.

I bought Pro from an AI assistant.

Your account uses the email you checked out with. Sign in here with that email to see the map and your plan. The key was emailed to you; if you cannot find it, make a new one on the Account page.

Refunds

Fees are not refunded for partial months. If something went wrong, email ivan@barrioenergy.com.

Connectors and API

My assistant says the limit is reached.

Without a key the limit is 25 calls a day. Add a free key (100 a day) or Pro (5,000 a month) as a bearer token in the connector settings. See setup.

An address does not resolve.

Use a full street address with city, a Texas city or county name, or latitude and longitude.

Is the data exact?

No. It is screening data from public sources plus Barrio research. Utility names are estimated from nearby substation owners. Confirm capacity and interconnection with the utility.

Contact

ivan@barrioenergy.com. Barrio Energy, Houston, Texas.